Having Technical Difficulties with Downloading or Printing?

I am sorry that you are having technical difficulties with downloading or printing one of my resources. I want and am here to help!

Please try all of the tips and solutions below before contacting me, as you will save both of us time.

As easy and accessible as I want all of my resources to be to everyone, I do not email resources. Thank you for respecting this.

Try these Tips and Solutions BEFORE Contacting Me


  • File does not download.
  • File downloads, but all you see is a page of symbols.
  • File will not open after being downloaded.
  • File does not print.
  • File is printing incorrectly (with lines or boxes).

Solution #1

Please make sure you are using a computer or laptop to download and print the resource, and not a mobile device. While some resources may download in PDF format, other file formats (i.e., zip files) will not download on your mobile device, leaving you with a page full of symbols.

You will need to download any .zip file on a computer or laptop.

Solution #2

Switch Internet browsers. If you are on a Mac, Safari seems to work best. If you are on a PC, Google Chrome seems to work best. Internet Explorer and Firefox are commonly hit or miss.

Solution #3

Make sure that Adobe Reader is your default PDF reader, and make sure you have the most up-to-date version of the program. You can download it for free here.

Solution #4

Save the file to your computer before printing.

You will right click on the link or image and then choose “Save as…”. Save the file to your computer desktop or a place where you will easily be able to locate it. You can rename the file after saving it. After saving the file, you will open the file from your computer.

Can’t remember where you saved it? No worries, you can always re-download the file at any time.

Still having difficulties…

Are you still experiencing technical difficulties after trying the tips and solutions above? Send me an email and I will do my best to help: mrsdscorner(at)outlook(dot)com.

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